Can
you be a family if you're not blood?
Can friends be the family you create?
What is the need for family?
Relationships create an atmosphere which enables one to explore
and expand rather than having to learn survival skills or respond to danger.
Belonging to a group or community gives a sense of identity with an
understanding that we are part of something bigger than ourselves. The
connection also creates a mutual respect for each other’s differences.
Friends are family, which you create. People chose their friends
based on mutual likes, interests and beliefs. Friends usually accept each other
as they are. Friends encourage each other to maximize their human potential and
respect each other's differences.
The Clam House is its own community. The staff is comprised of
blood relatives, diverse nationalities, and different age groups. There is a
core belief and value system that exists among all the members: a mutual
respect, closeness, and love for each other.
Feeling of family takes precedence in the business. The Brinkley’s
take pride in how they treat their staff, whether it be positive daily
encouragement, rallying the troops before opening, or lending an ear to
concerns regarding their personal life. The staff is the face of The Clam
House; it must be an extension of its owners for success. Thus, the staff
members are the roots, limbs, and leaves that make up the family tree. The
roots spread wide, making sure the day to day
operations run smoothly, while the leaves and branches are the
protective canopy under which the customers take refuge.
When it comes to hiring at The Clam House, the staff is
encouraged to seek perspective employees from their own network. Who better
than they to decide with whom they want to work, knowing the prospect's work
ethic, and who ultimately can become part of “The Family?” When a business has the fortune of using their own family members,
and the chance to use their inner resources as an avenue based on mutual likes,
interests and beliefs, how can you loose?
The staff takes their family bond very seriously. They make the
final decision as to whether or not the new, potential member will make the cut
into the “clan.” The staff are partners, not employees. Because they take such
pride at working for the Brinkley establishment, they even govern themselves
and look out for each other outside of work.
One advantage of being hired at The Clam House is being part of
a philosophy that new prospects are considered without any preconceived ideas
or beliefs. Hirees are welcomed as they are and encouraged to engage and grow
within the company. But they first have to pass the test of osmosis, or
blending in to the culture that has been created!
When
traveling on an airplane, the attendants instruct, ”In case of an emergency ...make sure to put the oxygen mask on first before attempting to help
someone else."
Our customers are also an extension of our family tree, but
first, we must have a strong inner core before we attempt to help someone else,
or give service. The strong belief in our product and our firm foundation are
what keep our customers returning. The veteran staff, which has been at The
Clam House from nearly the beginning, is the heart of the root structure. We
have Florian, the craft beer snob, who has been educated in the different kinds of draft beer we carry. And
there' s Alex, who knows all about fish and fishing the Gulf of Mexico.
Savannah’s warm greeting is always welcoming to our many customers. Last but
not least, Maegan’s vast knowledge about the history of The Clam House can
provide answers to inquisitive customers. All are the food that fertilizes and
the catalyst that holds together the structure of the core.
The Clam House is bigger than the Brinkley’s. It is a sense of
family within a community that extends far and wide, with patrons visiting from
England, China, Canada, and all across the U.S.
The Clam House is a connection of unity within diverse
circumstances. This was a dream that was never dreamt but one that is
cherished.......
What greater thing is
there for human souls than to feel that they are joined for life – to be with
each other in
silent unspeakable memories.
No comments:
Post a Comment